Privacy Policy
Last updated: 29 Jan 2026
Contact: contact@apmsetting.ai
Registered address: 1209 MOUNTAIN RD PL NE STE R, ALBUQUERQUE, NM 87110
Company No.: 98-191213
1. Data We Collect
Account: name, email, company, billing, support interactions. Service: Instagram DMs (text/emoji/attachments not analyzed), voice messages, Instagram IDs, conversation/qualification stats. Technical: device, IP, logs/events for security & diagnostics.
2. How We Use Data
Provide, maintain, and secure the Service; support; prevent abuse. Generate automated replies using AI (only data necessary for inference is sent to the AI provider). Produce non-identifying usage statistics for your dashboard; meet legal/accounting obligations.
3. Legal Bases (EU)
Performance of contract; legitimate interests (security, abuse prevention, product analytics).
For Customer DMs, we act as processor on your behalf.
4. Sharing (Sub-processors)
We use trusted providers as needed, including:
Hosting: Render — EU (Frankfurt). AI inference: OpenAI (only necessary prompts/metadata are sent).
A current list is available on request.
5. Storage & Transfers
Primary hosting in the EU (Frankfurt). If a transfer outside the EU/EEA is required, we apply appropriate safeguards where legally required (e.g., standard contractual clauses).
6. Security (summary)
HTTPS/TLS; role-based access (2FA for admin); security/diagnostic logs. Regular EU backups and restore tests; separate prod/test; secrets stored securely.
7. Retention & Deletion
DMs: kept 12 months by default. Logs: kept up to 90 days. End of contract: Customer Data deleted within 30 days (backups purge on their normal cycle). Export: no self-service; reasonable assistance on request (no custom development).
8. Your Rights & Requests
For access, rectification, deletion, portability or objection, contact contact@apmsetting.ai.
We assist Customers (as controllers) with end-user requests about their DMs.
9. Children
Not intended for individuals under 13; business use only.
10. Changes
We may update this Policy; "Last updated" will change and material updates will be notified.
Trademarks: "Instagram" and "Meta" are trademarks of Meta Platforms, Inc. We are not affiliated with or sponsored by Meta.
Instagram Data Deletion: see /data-deletion (email us; deletion within 30 days; backups purge on their cycle).
